Phases
Discovery inventories devices, interfaces, and catalogs. Configuration aligns workflows to SOPs. Validation proves message and result integrity. Training certifies users. Hypercare stabilizes early production.
Success metrics
Measure interface first-pass yield, TAT distributions, and support ticket volume week over week after cutover.
FAQ
Typical timeline?
Timelines vary with branch count, interface count, and data cleanliness; enterprise programs should plan in quarters, not days.
