Role-based priorities
Managers: TAT heatmaps, staffing bottlenecks, interface queue depth.
Technicians: pending downloads, QC holds, repeat lists.
Pathologists: pending sign-out baskets per policy.
Owners: revenue-critical backlog and branch exceptions.
Performance expectations
Dashboard tiles should lazy-load heavy charts; push critical alerts server-side where your architecture supports it. Target fast interaction on 4G with compressed payloads.